Events Calendar

Women in Business Luncheon

Sponsored by:

 

Louis Upkins
"Renowned Entrepreneur"

 

Thursday, January 28, 2010

11:30 am - 1:00 pm 

Louis Upkins, author and entrepreneur will be discussing his book Treat Me Like A Customer: Using Lessons from Work to Succeed in Life.  He will share his secrets to success as a father, husband and business person.  

Louis challenges the readers of his book to take there in roles as a spouse or parent to a deeper, more fulfilling level by treating their loved ones like their prized customers. A self-proclaimed "born optimist," Upkins will be honest with you in showcasing his successes and failure so humbly and candidly it’s easy to forget he lends his expertise to celebrities and Fortune 500 companies like Oprah, Starbucks and Whitney Houston.  He is widely known in the corporate world for successfully creating beneficial strategic alliances and partnerships with major companies, sports and entertainment industries.

"Could you imagine not smiling when greeting a customer?  Snapping at him when he asks you something?" Upkins writes. "Of course not! You could have the worst headache and ten things that have gone wrong that day, but when a customer calls, you put your happy face on and ignore whatever problems you are having.  Is that so hard to do for your family?"  "You are the number one vendor to your spouse, partner, child or parent.  They look to you to provide a great product at a fair price and to keep them coming back with great service."  Why not give live-in clients -- the ones you love most -- the service they deserve.

Louis lives in Franklin, Tennessee with his wife and two children.